The problem is that if I restart the laptop the finger print reader is not working, I've to use password or PIN. If I put my laptop in standby mode I can use fingerprint access on wake up.
I've installed the driver 'WBF003cDRV' and the software provided in the package sp58900 'Validity WBF DDK', windows hello works correctly and I can set up the fingerprint sign-in option. Its my story, Now is there any way or solution to get rid from this problem. In the mean while after 10 minutes system restarted and every thing goes black for 5 minutes then in the login screen a message appeared your fingervalidity sensor is not working properly I login and uninstalled the driver to off this message. Then I had locked my computer to check the finger print login validity, it worked correctly. Hi, I have downloaded the VSF471 driver from above provided link (V.4.4.234.0) and installed manually by selecting driver in the driver pre installed directory 'WBF003cDRV'.ĭriver worked and my login setting showed the Hello Finger Print. Do let us know if you need any further assistance, we'll be glad to assist you.ok I have that driver already installed, it was working for me in windows 8 and 8.1, I now have installed TH1 10240 release of 10 and when I go to the sign-in options I still do not see fingerprint setup. Refer to the following link for better assistance on installing a driver/program in compatibility mode.Hope this information is helpful.
I would suggest you to update with the following driver definition for your system and check if it works.If the issue still exists, install the above driver in compatibility mode with Windows 8.1.
Follow the On Screen instructions.If the issue still exists, try the next method.Method 2:The Windows 8.1 driver for validity sensor is supposed work with the Windows Insider Preview. Select “Hardware and Devices” under Devices option.e. Select “Hardware and Sound” from the Troubleshooter Window.d. Type “Troubleshooting” without quotes in the Search box and hit enter.c.
In fact, Windows 10 RTM is expected to release with some features facilitating validity sensors enabled with the hardware.The issue might arise if the corresponding hardware is not compatible or has got corrupted.I would suggest you to try the following methods and check if the issue persists.Method 1: I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.Follow these steps to run the troubleshooter:a. I'll certainly help you find and troubleshoot the root cause of the issue.If the utility was working with the previous versions of Windows, it is expected to run normally with Windows Insider Preview as well. Hi Rob,Thank you for posting your query in Microsoft Community.I can understand that your biometric sensor is not working in your HP Probook model. Do let us know if you need any further assistance, we'll be glad to assist you.
Hp Elitebook 8560w Drivers Fingerprint Reader Onlineįollow the On Screen instructions.If the issue still exists, try the next method.Method 2:The Windows 8.1 driver for validity sensor is supposed work with the Windows Insider Preview. Hp Elitebook 8560w Drivers Fingerprint Reader Windows 7